Hey Alfie Guarantee
The fastest, safest way to book a plumber
How Hey Alfie works
Tell us what you need
We’ll find qualified plumbers
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Need a qualified plumber near you? Alfie’s got you covered.
Plumber FAQs
How can I find a good plumber near me?
The easiest way is through Hey Alfie. Alfie finds you qualified local plumbers who are available in your area. No more endless searching or chasing quotes online, just book through Alfie and get your plumbing job done right.
Why should I use Hey Alfie instead of finding someone myself?
Finding a reliable and accredited plumber yourself can be a headache when it comes to chasing quotes, juggling schedules, and hoping the work is done right. Alfie takes all of that off your plate. From finding the right pro to making sure the job is completed to standard, we manage it end-to-end. And with our £1,000 Guarantee, you’re always protected.
What does a plumber do?
Plumbers deal with a wide range of essential home repairs and installations, everything from small fixes to major jobs. Hey Alfie plumbers save you time and stress by handling:
- Leak repairs – fixing dripping taps, burst pipes, or leaking toilets.
- Bathroom plumbing – installing or repairing toilets, sinks, baths, and showers.
- Kitchen plumbing – repairing taps, sinks, dishwashers, and washing machine connections.
- Blocked drains and pipes – clearing slow or clogged drains quickly.
- Water pressure issues – diagnosing and fixing low water flow.
- Boiler and radiator jobs – bleeding radiators, installing new ones, or minor boiler repairs.
- Emergency plumbing – urgent callouts for leaks, flooding, or broken pipes.
For specialist jobs like full boiler installations or gas work, Alfie can also find you certified Gas Safe engineers.
With Hey Alfie, you get the best of both worlds: a trusted plumber for everyday jobs, and the right expert for complex work. All booked, managed, and backed by our £1,000 Guarantee.
What qualifications does a plumber usually need?
In the UK, most plumbers train through a recognised qualification such as:
- NVQ Level 2 or 3 Diploma in Plumbing and Heating – the standard route for becoming a qualified plumber.
- Apprenticeships – combining on-the-job training with study, leading to an NVQ or City & Guilds qualification.
- City & Guilds Plumbing Diplomas – another widely recognised certification in plumbing and heating.
For gas-related work (like boiler repairs or new installations), plumbers must also be Gas Safe registered, this is a legal requirement and proves they’re certified to work safely with gas appliances.
Some plumbers may also have additional qualifications in areas like unvented hot water systems, central heating design, or renewable energy systems.
Can I book a plumber for multiple jobs?
Yes. You can list all your plumbing requirements in one booking, and your plumber can often complete them in a single visit if time and parts allow. This saves you both time and money compared to booking separate visits.
Do I need to provide tools or materials?
No. All plumbers come fully equipped with their own tools. If replacement parts are required (e.g., taps, valves, washers, or pipes), you can either supply them yourself or ask your plumber to source them.
How much does a plumber charge?
Plumber rates in London can vary quite a bit depending on the type of work and complexity. Here's what you can typically expect:
Hourly rates:
- Standard plumbing work: £50-80 per hour
- Emergency call-outs: £80-150 per hour (especially evenings/weekends)
Common job prices:
- Unblocking a drain: £80-200
- Fixing a leaky tap: £60-120
- Installing a new tap: £100-200
- Toilet repair: £80-150
- Boiler repair: £150-400
- Full bathroom installation: £2,000-8,000+
Additional costs to consider:
- Call-out fees: £50-100
- Parts and materials (on top of labour)
- VAT (20% for most jobs)
The final cost depends on factors like the job complexity, parts needed, time of day, and the plumber's experience level.
Chat to Alfie to get a more specific estimate.
Need to check how much your plumbing job will cost?
Simply chat about your plumbing requirements with Alfie and you’ll get a transparent estimate instantly. That way, you’ll always know the cost before confirming.
How does pricing work on Hey Alfie?
Our pricing is task-based. Alfie calculates the cost based on the type of plumbing work and estimated time, and you’ll get free quotes before booking.
How quickly can I book a plumber?
Many plumbing jobs can be scheduled right away, depending on local availability. For urgent leaks or emergencies, Alfie will prioritise getting someone to you as quickly as possible.
What happens after I book?
You’ll receive a confirmation email with details of your qualified plumbers. They’ll arrive on time, complete the job, and you’ll only pay securely once the work is finished to your satisfaction. Alfie will be guiding you at every step of the way.
What if I’m not satisfied with the work?
We stand behind every booking with our £1,000 guarantee. If something isn’t right, Hey Alfie will work to make it right, whether that means sending the same plumber back or assigning a new one.
How does your guarantee work?
If your original plumber doesn't sort out any issues, Hey Alfie will pay up to £1,000 including VAT for a different plumber to complete the work to the right standard. Learn more here.