Do you offer 24 hour emergency services?

Yes. Hey Alfie provides 24/7 emergency callouts anywhere in the UK.

How fast can tradespeople arrive?

Arrival times vary by location, but we prioritise emergencies and aim for the soonest available engineer.

Are your tradespeople certified?

All Hey Alfie tradespeople are fully qualified and work to current UK regulations.

Excellent

The smartest way to book home services

Find and book trusted tradespeople and services with Hey Alfie. Manage your job from getting quotes to completion.

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Trusted Pros

5 Star Reviews

£1,000 Hey Alfie Guarantee

“Alfie coordinated the safety inspection for our building with zero hassle. Smooth, efficient, and great communication.”

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Robert

“Needed a full rewire on a rental flat. Alfie managed everything with no drama.”

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Ridhi

“Alfie arranged the electrician quickly and kept me updated the whole time. Super easy and professional.”

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Noel

“The engineer was on time, tidy, and professional. Alfie made the whole servicing process super simple.”

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Tommy

“Our heating stopped working last winter. Alfie got a gas engineer out the same day. Absolute lifesaver.”

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David

“Alfie arranged everything for our boiler repair. The guy was fast and polite. Couldn’t ask for better.”

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Emily

“Alfie kept us updated throughout the roof replacement. The engineer was professional."

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Mohammad

“From inspection to completion, Alfie made sure the job was done properly. Honest and easy."

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Rebecca

“Alfie handled the whole roof repair for us, from getting quotes to managing the work. No stress at all, just sorted.”

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Bhupen

“I didn’t have time to deal with roofers directly, so Alfie took care of everything. The new flat roof looks great!”

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Claire

Hey Alfie Guarantee

We protect your job from
poor workmanship.

Jobs booked with Alfie are fully covered.

If it’s not fixed, we will step in to sort it.

We cover up to £1,000 for follow up work.

You’re protected for 3 months after the job.

Our commitment

If the original tradesperson doesn’t fix the issue, Hey Alfie will arrange and pay up to £1,000 (including VAT) for a trusted tradesperson of our choosing to complete the work to the right standard. We’ll handle everything, so you don’t have to. Terms and conditions apply.

Browse our most popular service categories

Handyman

Plumber

Gas Engineer

Expert home help, anytime you need it.

Fast fixes, trusted pros and a £1,000 Hey Alfie Guarantee

Tell Alfie what's wrong

Just say what's happening like "I have no heating" or "Fix my leaky pipe".

Get instant guidance

Alfie shows you how to fix it yourself, or finds you a trusted professional.

Book with confidence

Need a pro on-site? Alfie books the right person with our £1,000 Guarantee.

Find a tradesperson

Find and book trusted home services. Just Ask Alfie

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Other services you might need

Electrician

Air Conditioning

Roofer

View all services we cover nationwide

Hey Alfie Services FAQs

What is Hey Alfie and how does it work?

Hey Alfie is your personal AI assistant for home maintenance. Just describe your issue and Alfie figures out the next step, whether that’s giving you a DIY fix or booking a trusted tradesperson backed by our £1,000 Guarantee.

Is Alfie a real person?

No, Alfie is an AI assistant, trained to understand common home issues, guide you clearly, and get things sorted faster than traditional directories or call-outs. You can still speak to a human if needed.

Who are the tradespeople and service providers you work with?

We only work with experienced tradespeople who meet our quality standards. Most are rated 4.8 stars or higher and we have worked with them before.

What if the tradesperson or service provider doesn’t do a good job?

That’s where the Hey Alfie Guarantee comes in. If the original tradesperson can’t fix it, we’ll arrange someone else and cover up to £1,000 (incl. VAT) to make it right. Terms apply.

How quickly can I get help?

You can describe your issue in seconds, and Alfie starts helping right away. The more details you give the better. In most cases Alfie will tell you how much it will cost.

Do I have to pay to use Alfie?

Nope. Using Alfie is completely free. You’ll only ever pay for any work you agree to with a tradesperson.

Can Alfie help me fix things myself?

Yes, if it’s safe to do so, Alfie can guide you through a step-by-step fix. Think of it like having a friendly expert on standby before you book a pro.

What types of jobs can Alfie help with?

Everything from plumbing and electrics to heating, pest control, painting, security systems, and more. We support over 30 services. See the full list above.

Is the £1,000 Guarantee a cash payout?

No. If your issue qualifies, we’ll arrange and pay a trusted service provider directly to carry out the fix, up to £1,000 including VAT. We do not issue cash payouts.

How do I submit a guarantee claim?

Email us at alfie@heyalfie.com with your job reference, a description of the problem, and photos or videos. We aim to respond within 3 business days.

Do you organise emergency jobs?

Yes. For urgent issues (e.g. no heating, leaks, lockouts), just speak to Alfie for help. Availability depends on your area, the service provider's schedule and time of day.

Can I choose the tradesperson myself?

Yes. Once you get to booking a quote, Alfie will give you a choice of who you may want to see (we know loads of great tradespeople!) After that, it’s over to Alfie.