

How our guarantee works




Why use Hey Alfie for power cuts
How Hey Alfie works

Tell us about your power cut

We’ll book a trusted electrician

Power restored, safely
Dealing with a power cut at home? Alfie’s got you covered.
What can Alfie do for you?

Report your power loss

Book a trusted electrician

Get clear updates
Know your costs

Relax with support
Power cut repair FAQs
How do I know if my power cut is local or internal?
If your neighbours still have power, the fault is likely within your property. Alfie can confirm this quickly and send a certified electrician if it’s an internal issue. If it’s a wider outage, we’ll point you to your DNO for updates.
What causes internal power cuts?
Common causes include damaged cables, overloaded circuits, loose connections, or moisture getting into sockets or fittings. A qualified electrician will safely test your circuits to find and repair the fault.
How long does a power cut repair take?
Most power restoration jobs take 1 to 2 hours once the electrician arrives. More complex faults may take longer if replacement parts or testing are needed.
How much does it cost to fix a power cut?
Prices typically start from £80 to £120 for diagnosis and simple repairs. If additional materials or extensive rewiring are required, you’ll get a full quote before work starts.
Will I receive certification for the work?
Yes. All work complies with BS 7671 standards, and where applicable, you’ll receive a digital certificate stored safely in your Alfie account.
Why use Hey Alfie for power cut repairs?
We make it quick and stress-free to get your lights back on. Alfie diagnoses, books and manages everything while keeping you informed until your home is powered safely again.