

How our guarantee works




Boiler broken? Alfie gets it fixed fast
How Hey Alfie works

Describe the fault

We’ll find a Gas Safe engineer near you

Boiler fixed, job managed
Need a boiler repair near you? Alfie’s got you covered.
What can Alfie do for you?

Get instant answers

Book a Gas Safe engineer

Everything in one place
No quote hunting

Managed support
Most common questions asked by our customers
Boiler Repair FAQs
My boiler won’t fire up — what should I do first?
Check basics like thermostat settings, system pressure and power. If it still fails, book a Gas Safe engineer through Alfie to diagnose safely.
What are common boiler faults you repair?
Frequent faults include:
- No heat or hot water
- Low pressure or pressure spikes
- Ignition, fan or sensor errors
- Leaking pipework or condensate issues
- Kettling or unusual noises
Is it worth repairing an old boiler?
Often yes, but if parts are obsolete or efficiency is poor, replacement may be better value. Your engineer will advise after diagnosis.
How quickly can you send an engineer?
We prioritise urgent heating and hot water issues. Availability varies by area, and we’ll offer the earliest slot with a trusted pro.
Do you supply parts if needed?
Yes. Your engineer can source manufacturer-approved parts and provide a clear quote before any work begins.
Will a repair affect my boiler warranty?
Repairs by a Gas Safe engineer using correct parts typically protect warranties. We’ll follow manufacturer guidance.
Why choose Hey Alfie for boiler repairs?
We connect you with trusted Gas Safe engineers, manage scheduling and communication, and keep everything transparent in one place.