

How our guarantee works




Keep your boiler serviced and running safely
How Hey Alfie works

Tell us about your boiler

We’ll book a trusted Gas Safe engineer

Service done, peace of mind restored
Need a boiler service near you? Alfie’s got you covered.
What can Alfie do for you?

Get instant answers

Book a Gas Safe engineer

Everything in one place
No quote hunting

Managed support
Most common questions asked by our customers
Boiler Service FAQs
How often should I service my boiler?
Most manufacturers recommend an annual service. A yearly check by a Gas Safe engineer keeps your boiler efficient, safe and maintains warranty conditions.
What does a boiler service include?
A standard boiler service involves safety, efficiency and component checks such as:
- Flue and combustion safety tests
- Gas pressure and leak checks
- Heat exchanger, burner and seals inspection
- Condensate trap and pipework check
- Controls, ventilation and overall operation
Your Gas Safe engineer will provide a service report and highlight any advisories.
Can Alfie service both combi and system boilers?
Yes. We book Gas Safe engineers experienced with combi, system and conventional boilers from leading brands.
How long does a boiler service take?
Typically 45–60 minutes depending on the model and access. Your engineer will confirm any extra work required before proceeding.
Will a boiler service reduce my energy bills?
Regular servicing helps maintain efficiency and can reduce fuel waste. It also identifies issues early, avoiding costly breakdowns.
Do I get paperwork after the service?
Yes. You’ll receive a service report, and landlords can request a Gas Safety Record if required. All documents are stored in your Alfie chat.
Why book with Hey Alfie?
We match you with trusted Gas Safe engineers, manage the booking and updates, and support you end-to-end for a smooth annual service.