Do you offer 24 hour emergency pump and drainage services?

Yes. Hey Alfie provides 24/7 emergency callouts anywhere in the UK.

How fast can an engineer arrive?

Arrival times vary by location, but we prioritise emergencies and aim for the soonest available engineer.

Are your engineers certified?

All Hey Alfie engineers are fully qualified and work to current UK regulations.

Excellent

Fast, reliable sump pump repairs.

Alfie finds certified drainage engineers to fix faults quickly and safely. Insured and backed by our £1,000 guarantee.

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Certified Engineers

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5 Star Reviews

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£1,000 Guarantee

"The hours came handy, when I needed to book a ceiling repair. Got it all covered in the Hey Alfie tradesperson hours."

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Ben

"I used Premium to book multiple repairs throughout the year. Booked 3 jobs so far and I've still got hours left!"

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Nick

"I was about to book a 6 hour bathroom tiling job. But I joined Premium and got 12 hours included for the same cost!"

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Alex

“Alfie coordinated the safety inspection for our building with zero hassle. Smooth, efficient, and great communication.”

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Robert

“Needed a full rewire on a rental flat. Alfie managed everything with no drama.”

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Ridhi

“Alfie arranged the electrician quickly and kept me updated the whole time. Super easy and professional.”

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Noel

“The engineer was on time, tidy, and professional. Alfie made the whole servicing process super simple.”

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Tommy

“Our heating stopped working last winter. Alfie got a gas engineer out the same day. Absolute lifesaver.”

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David

“Alfie arranged everything for our boiler repair. The guy was fast and polite. Couldn’t ask for better.”

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Emily

“Alfie kept us updated throughout the roof replacement. The engineer was professional."

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Mohammad

How our guarantee works

We protect your home from failed repairs.

Jobs booked with Alfie are fully covered.

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If it’s not fixed, we will step in to sort it.

We cover up to £1,000 for follow up work.

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You’re protected for 3 months after the job.

Our commitment

Every repair job through Hey Alfie is insured and guaranteed. If the problem returns, we’ll send another engineer and cover up to £1,000 in follow-up costs. You’re never left chasing fixes.

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Why choose Hey Alfie for sump pump repairs

Hey Alfie handles repairs with care. We’ll connect you with certified engineers who fix the fault fast, manage every step and guarantee the results up to £1,000.

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How Hey Alfie works

Here’s how Alfie gets you sorted

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Tell us what’s gone wrong

Share what’s happening. Your pump won’t start, keeps tripping or isn’t draining properly.

We’ll send a trusted engineer

Alfie books a certified drainage specialist to diagnose and repair your sump pump quickly.

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Job done, home protected

Your pump is repaired, tested and guaranteed. Alfie manages everything so you don’t have to.

Help with sump pump

Need your sump pump repaired? Alfie’s got you covered.

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What can Alfie do for you?

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Get fast help

Tell Alfie what’s gone wrong, strange noises, leaks or pump failure, and we’ll guide you safely.

Book a certified engineer

We send a qualified drainage specialist to diagnose and repair your sump pump.

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Track everything

Follow your booking and engineer updates in real time.

Clear pricing

Know your repair costs upfront, before any work starts.

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Managed support

Alfie coordinates everything until your pump’s back in working order.

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Sump Pump Repair FAQs

What are common sump pump problems?

‍The most common issues include power failures, stuck float switches, clogged intakes, or broken motors. Alfie connects you with experts who can diagnose and fix all of these.

How much does sump pump repair cost?

‍Minor repairs start from around £100. Replacing key components can cost £200 – £400 depending on parts. You’ll always get a full quote before work begins.

Can Hey Alfie handle emergency pump repairs?

‍Yes. For urgent situations like flooding or failure during storms, Alfie prioritises your booking and sends a certified engineer as soon as possible.

Should I repair or replace my sump pump?

‍If your pump is over 7 – 10 years old, replacement may be more cost-effective. Alfie engineers can assess your unit and recommend the best option.

How long does a repair take?

‍Most repairs are completed within 1 – 2 hours. Complex jobs may take longer if parts need replacing. Alfie keeps you updated throughout.

Do you repair all pump brands?

‍Yes. Our network covers all leading UK sump pump manufacturers. Every job is handled by certified, insured professionals.

What if my pump fails again after repair?

‍Every job is backed by our £1,000 guarantee. If the issue returns, Alfie arranges a follow-up visit at no extra cost.

Can repairs prevent future flooding?

‍Yes. Properly repaired and maintained pumps protect your property during heavy rainfall and reduce the risk of basement flooding.

Do you supply replacement parts?

‍Yes. Engineers can source and fit genuine manufacturer components as needed.

Why book sump pump repairs with Hey Alfie?

‍Because Alfie manages it all. Certified engineers, clear pricing and guaranteed repairs, so your home stays protected and stress free.