Do you offer 24 hour emergency pump and drainage services?

Yes. Hey Alfie provides 24/7 emergency callouts anywhere in the UK.

How fast can an engineer arrive?

Arrival times vary by location, but we prioritise emergencies and aim for the soonest available engineer.

Are your engineers certified?

All Hey Alfie engineers are fully qualified and work to current UK regulations.

Professional sump pump cleaning.

Alfie connects you with skilled engineers for deep cleaning and performance checks. Reliable, insured and guaranteed work.

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Certified Engineers

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5 Star Reviews

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£1,000 Guarantee

"I had three quotes from plumbers. I booked it for the next day and the leak was fixed. Would have taken me days to sort this myself... Huge relief!"

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Vicki

"The plumbers were very very good, and overall the process was so easy. Would definitely use this again to manage my new house."

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"The plumber was really friendly and knew what he was talking about, he had it sorted in less than an hour. It’s so easy to use, I’d definitely use it again."

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Karim

"Plumber came the next day and all was fixed. So nice to have multiple quotes and all were actually well priced. Great service."

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Roula

"They scoped up the cost of my job and a couple of companies gave quotes. We had the in-house Hey Alfie team do the work. The team tidied up every day before they left. I would definitely work with them again."

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Charlotte

"I got three quotes from local companies, with proper reviews, and it showed me which ones had experience for fixing a faulty garden gate. Honestly, saved me so much time from having to do this myself!"

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Jonny

"We had our bathroom floor retiled by Mihail from Hey Alfie. When he arrived he was brilliant. Super knowledgeable, great communication and he did a fantastic job. Would definitely use Hey Alfie again."

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Sam

"The job was to fit two grab rails in the shower. Handyman arrived on time, listened to where I wanted the rails, fitted them very well, I’m so pleased with the result."

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Jannie

"I had a failed joint in the upstairs shower waste. Within an hour I got three quotes from plumbers. I booked it for the next day and the leak was fixed."

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Vicki

"I had a broken shower with no idea who to use. I used Hey Alfie on a friend's recommendation and was shocked at how smooth it went!"

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Laura

How our guarantee works

We protect your system from hidden build up.

Jobs booked with Alfie are fully covered.

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If it’s not fixed, we will step in to sort it.

We cover up to £1,000 for follow up work.

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You’re protected for 3 months after the job.

Our commitment

Every sump pump clean booked with Hey Alfie is protected. If an issue arises after cleaning, we’ll send another engineer and cover up to £1,000 of follow-up work. We handle it all for you.

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Why choose Hey Alfie for sump pump cleaning

Hey Alfie makes upkeep easy. We’ll find qualified drainage engineers to deep-clean your sump pump, improving performance and preventing costly breakdowns. Guaranteed and managed for you.

Help with sump pump

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How Hey Alfie works

Here’s how Alfie gets you sorted

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Tell us what needs cleaning

Let us know if your sump pump is blocked, sluggish or overdue a clean.

We’ll send a drainage expert

Alfie arranges a certified engineer to clean and flush your sump pump safely and thoroughly.

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Job done, system flowing freely

Your sump pump is cleared and running efficiently. Alfie keeps you updated from start to finish.

Help with sump pump

Need your sump pump cleaned? Alfie’s got you covered.

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What can Alfie do for you?

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Prevent costly blockages

Tell Alfie if your pump’s clogged or due a clean, we’ll get it sorted.

Book a qualified cleaner

We send a drainage expert to clear and flush your sump pump safely.

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Track everything

Follow your booking updates and service completion in one place.

Clear pricing

You’ll know the cost before the clean starts.

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Managed support

Alfie handles everything until your system runs smoothly again.

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Sump Pump Cleaning FAQs

Why should I clean my sump pump?

‍Cleaning prevents blockages and keeps your system working efficiently. Dirt and debris can cause clogs or motor strain that leads to costly repairs.

How often should I clean my sump pump?

‍Once or twice a year, depending on usage and water quality. Alfie can schedule cleaning alongside your regular service.

What happens during a cleaning appointment?

‍Your engineer removes sludge, debris and sediment from the pit and checks that valves, float switches and impellers are clear and working properly.

How much does sump pump cleaning cost?

‍A professional clean usually costs £100 to £200, depending on the pump size and access. You’ll always see a fixed price before confirming.

Can I clean my sump pump myself?

‍You can remove light debris, but for safety and efficiency, a professional clean is recommended. Engineers use proper equipment to avoid damage to internal components.

What are signs my pump needs cleaning?

‍Slow drainage, noisy operation, or foul smells indicate build up inside the pit. Book a clean promptly to prevent pump failure.

Do you offer combined clean and service visits?

‍Yes. Alfie can combine cleaning with your annual service to save time and cost.

Are cleaning jobs guaranteed?

‍Every booking through Alfie is insured and backed by our £1,000 guarantee. If something isn’t right, we’ll make it right.

How long does cleaning take?

‍Typically 1–2 hours depending on access and build up. Your engineer will test the system before leaving.

Why book with Hey Alfie?

‍Because we make maintenance easy. Quick booking, clear pricing and trusted local specialists, managed end to end.