Do you offer 24 hour emergency pump and drainage services?

Yes. Hey Alfie provides 24/7 emergency callouts anywhere in the UK.

How fast can an engineer arrive?

Arrival times vary by location, but we prioritise emergencies and aim for the soonest available engineer.

Are your engineers certified?

All Hey Alfie engineers are fully qualified and work to current UK regulations.

Excellent

Prevent flooding. Install your sump pump fast.

Certified local engineers available nationwide with immediate appointments. Every job backed by our £1,000 guarantee.

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Certified Engineers

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5 Star Reviews

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£1,000 Guarantee

"The hours came handy, when I needed to book a ceiling repair. Got it all covered in the Hey Alfie tradesperson hours."

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Ben

"I used Premium to book multiple repairs throughout the year. Booked 3 jobs so far and I've still got hours left!"

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Nick

"I was about to book a 6 hour bathroom tiling job. But I joined Premium and got 12 hours included for the same cost!"

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Alex

“Alfie coordinated the safety inspection for our building with zero hassle. Smooth, efficient, and great communication.”

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Robert

“Needed a full rewire on a rental flat. Alfie managed everything with no drama.”

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Ridhi

“Alfie arranged the electrician quickly and kept me updated the whole time. Super easy and professional.”

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Noel

“The engineer was on time, tidy, and professional. Alfie made the whole servicing process super simple.”

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Tommy

“Our heating stopped working last winter. Alfie got a gas engineer out the same day. Absolute lifesaver.”

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David

“Alfie arranged everything for our boiler repair. The guy was fast and polite. Couldn’t ask for better.”

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Emily

“Alfie kept us updated throughout the roof replacement. The engineer was professional."

–

Mohammad

How our guarantee works

We protect your property from poor installations.

Jobs booked with Alfie are fully covered.

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If it’s not fixed, we will step in to sort it.

We cover up to £1,000 for follow up work.

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You’re protected for 3 months after the job.

Our commitment

Every sump pump installation through Hey Alfie is backed by our guarantee. If anything isn’t fitted correctly, we’ll send another certified engineer and cover up to £1,000 of corrective work. You’re fully protected from start to finish.

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Why choose Hey Alfie for sump pump installation

Hey Alfie makes installations simple. We’ll match you with trusted, certified engineers who install your sump pump safely and efficiently. Everything’s insured, managed and guaranteed.

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How Hey Alfie works

Here’s how Alfie gets you sorted

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Tell us what you need

Let us know if you’re installing a new sump pump or upgrading your system.

We’ll book a certified installer

Alfie arranges a qualified engineer to fit your sump pump safely and efficiently.

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Job done, home protected

Your sump pump is installed, tested and ready to protect your property. Alfie handles the details.

Help with sump pump

Need a sump pump installed? Alfie’s got you covered.

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What can Alfie do for you?

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Get professional support

Tell Alfie what you need, a new install or system upgrade, and we’ll take care of it.

Book a certified installer

We send a qualified sump pump engineer to install and test your new system.

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Track everything

Follow your booking updates and progress from installation to sign-off.

Clear pricing

Get upfront pricing before any work starts, with no surprises.

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Managed support

Alfie handles scheduling, payment and paperwork so your new system’s ready stress free.

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Sump Pump Installation FAQs

Why do I need a sump pump?

‍A sump pump keeps your home safe from flooding and damp by removing excess water from basements or low lying areas. It’s essential in flood prone zones or where drainage is poor, helping prevent mould and costly water damage.

How do I know if I need a new sump pump installed?

‍If your basement floods regularly or your current pump struggles to start, it may be time for a replacement. Alfie connects you with certified engineers who assess your setup and recommend the right system for your home.

How much does sump pump installation cost?

‍Most installations cost between £300 and £600 depending on pump type, site access and drainage setup. You’ll always see clear pricing before booking through Hey Alfie, with all work insured and guaranteed.

What type of sump pump is best for my property?

‍There are two main types: pedestal and submersible. Submersible pumps are quieter and ideal for frequent flooding, while pedestal pumps are cheaper and easier to maintain. Your Alfie engineer will recommend the best fit for your home.

How long does installation take?

‍A standard sump pump installation takes around 2–4 hours. Your engineer will fit, test and seal the system to ensure it runs smoothly. Alfie keeps you updated every step of the way.

Do you offer replacement and upgrades?

‍Yes. Alfie can arrange full replacements or system upgrades with energy efficient, longer lasting pumps. All work is handled by certified engineers and backed by our £1,000 Guarantee.

Do I need maintenance after installation?

‍Absolutely. Servicing once a year keeps your sump pump efficient and reliable. Alfie can set up regular maintenance visits so you’re always protected.

Are installations covered by insurance?

‍In some cases, yes. Certain home insurance policies cover sump pump failures or flood protection upgrades. Alfie can provide documentation for your insurer after installation.

Do your engineers handle power supply setup too?

‍Yes. If your system requires a new socket or backup power connection, your drainage engineer can coordinate with a certified electrician to ensure safe setup.

Why book with Hey Alfie?

‍Hey Alfie connects you with certified engineers, manages every detail, and guarantees quality. You get transparent pricing, insured work and full peace of mind. All in one place.