# Hey Alfie > Hey Alfie is an AI-powered platform that manages home and property services end to end across the UK. Alfie, our AI agent, diagnoses the problem, sources trusted tradespeople, gathers quotes and manages the whole job through to completion. Whether you're a homeowner sorting a repair, an office or facilities manager arranging work, or a property manager running a portfolio, Alfie handles the back and forth so you don't have to. Hey Alfie is not a directory or marketplace. Every job is managed for you, backed by the Hey Alfie Guarantee (T&Cs apply). For property professionals, Hey Alfie is an AI property manager. Letting agencies and property managers (typically 100 to 2,000 units) use Alfie to handle maintenance, repairs, tenant and contractor coordination, and compliance across their portfolio, replacing disconnected tools and always-on call handling with a single AI agent. ## Key facts - Coverage: UK - Services: over 100 home services, from emergency repairs and routine maintenance to full renovations - Quotes: first quotes typically within 24 hours, no obligation to book - Payment: book first, pay on completion (larger projects may require a deposit) - Guarantee: £1,000 included free with every booking, up to £2,500 (Gold) or £5,000 (Platinum) on Premium. T&Cs apply - Aftercare: every job protected for three months after completion (T&Cs apply) - Tradespeople: trusted only, most rated 4.8 out of 5 or higher, with proven work and proper insurance - Reviews: rated 4.8 out of 5 on Trustpilot from 53 reviews - Backing: backed by tier 1 investors including Lakestar, Torch Capital and Clearance Venture Partners ## Core pages - [Home](https://www.heyalfie.com/): What Hey Alfie is, how Alfie works, and how to get started. - [How It Works](https://www.heyalfie.com/how-it-works): Step by step on how Alfie diagnoses the problem, sources trusted tradespeople, and manages jobs to completion. Includes FAQs. - [Hey Alfie Guarantee](https://www.heyalfie.com/guarantee): The £1,000 workmanship guarantee included free with every booking, covering rework if a job isn't completed to standard. Higher cover on Premium. T&Cs apply. - [Premium](https://www.heyalfie.com/premium): Membership with an enhanced guarantee (up to £2,500 Gold or £5,000 Platinum), priority service, 5% credit back on bookings and added benefits. T&Cs apply. - [Find a Tradesperson](https://www.heyalfie.com/services): Browse trade categories. Over 100 home services covered, including handyman, plumber, gas engineer, electrician, air conditioning, roofer and gardener. - [Reviews](https://www.heyalfie.com/reviews): Reviews and testimonials from real Hey Alfie customers. ## Tradesperson services Representative trade categories. Alfie covers over 100 home services in total, so this is a sample, not the full list. - [Handyman](https://www.heyalfie.com/services/handyman): Repairs, odd jobs and general home maintenance from a trusted local handyman. - [Plumber](https://www.heyalfie.com/services/plumber): Leaks, pipe repairs, bathroom fitting and more from a local plumber. - [Gas Engineer](https://www.heyalfie.com/services/gas-engineer): Gas Safe registered engineers for boiler repairs, servicing and gas safety certificates. - [Electrician](https://www.heyalfie.com/services/electrician): Qualified local electricians for installations, repairs and safety inspections. - [Air Conditioning](https://www.heyalfie.com/services/air-conditioning): Air conditioning installation and servicing from trusted local engineers. - [Roofer](https://www.heyalfie.com/services/roofer): Trusted roofers for repairs, inspections and replacements. - [Gardener](https://www.heyalfie.com/services/gardener): Local gardeners for maintenance, landscaping and garden clearance. ## For property managers and letting agencies Hey Alfie's AI property management platform for residential property professionals. - [Property Managers](https://www.heyalfie.com/for-businesses/property-managers): AI property manager for residential property managers (100 to 2,000 units). Handles maintenance, repairs, contractor coordination and compliance across the portfolio. - [Letting Agencies](https://www.heyalfie.com/for-businesses/letting-agencies): AI-powered maintenance and repair management for letting agencies, cutting tenant and contractor back and forth. - [Affiliate Programme](https://www.heyalfie.com/for-businesses/affiliate-programme): Refer homeowners to Hey Alfie and earn commission. ## Guides and cost content Expert home maintenance and cost guides for UK homeowners. - [Guides home](https://www.heyalfie.com/guides): Index of all Hey Alfie home maintenance and cost guides. - [Bathroom Renovation Cost UK (2026)](https://www.heyalfie.com/guides/how-much-does-a-bathroom-renovation-cost-in-the-uk-2026-guide): Bathroom renovation costs by type, labour, tiling and region. - [Cost of Air Conditioning UK (2025)](https://www.heyalfie.com/guides/cost-of-air-conditioning): Air conditioning installation and running costs for UK homeowners. - [How to Read a Tradesperson Quote](https://www.heyalfie.com/guides/how-to-read-a-tradesperson-quote): Every line of a tradesperson quote explained, so homeowners aren't caught out. - [First-Time Homeowner Guide UK](https://www.heyalfie.com/guides/first-time-homeowner-tips): 21 tips on budgeting, safety, maintenance and managing a home for first-time buyers. - [Spring Home Maintenance Checklist](https://www.heyalfie.com/guides/spring-home-maintenance-checklist): 15 checks to inspect, refresh and protect your home after winter. - [Decking, Patios and Pergolas UK Guide](https://www.heyalfie.com/guides/decking-patios-pergolas-uk-installation-guide): Sizing, materials, use cases and costs for outdoor installations. - [UK Heatwave Home Cooling Guide](https://www.heyalfie.com/guides/uk-heatwave-home-cooling-air-conditioning-grant): Summer upgrades and tips to keep a home cool during UK heatwaves. ## App - [Hey Alfie Web App](https://app.heyalfie.com): Where homeowners talk to Alfie directly. Describe a home problem, get guidance and book a trusted tradesperson. This is the starting point for any job. ## Company - [About Us](https://www.heyalfie.com/about-us): Background on Hey Alfie, the mission and the team. - [Contact Us](https://www.heyalfie.com/contact-us): How to get in touch with the Hey Alfie team. ## Other pages - [Careers](https://www.heyalfie.com/careers): Open roles at Hey Alfie. - [Terms and Conditions](https://www.heyalfie.com/terms-and-conditions): Platform terms, including guarantee terms. - [Privacy Notice](https://www.heyalfie.com/privacy-notice): How Hey Alfie collects and uses personal data.